Improvements to TMW Online and TMW MTE

Good news! As a direct result of your feedback, we'll soon be streamlining the Decision in Principle (DIP) and application screens on TMW Online. We'll confirm the date of these changes in the coming weeks.

Here are the key improvements:

  • You'll be able to submit Foreign National, HMO, and Long Term Let applications online.
  • We've improved the targeting of our questions reducing the need to contact you for further information.
  • We'll give you more information about our lending decision on the DIP response screen, including instructions on what to do next.

EU Mortgage Credit Directive

We'll be making these changes alongside our implementation of the EU Mortgage Credit Directive (MCD) we told you about earlier in January. You can find more information about this on our dedicated page.

Need to get in touch?

We'll provide you with further information about our approach to pipeline applications in the coming weeks.

If you have any questions regarding the changes, please contact your local BDM or your regional Dedicated Broker support team through Broker Chat or on 0800 545 3131.