Your feedback counts. It helps us shape the requirements of our criteria, the products we offer, and the service that we give. So we'd be grateful if you could show your support for TMW in this year's Financial Adviser Service Awards.
Here are some of the improvements we've made so far this year:
- We committed our support through the tax relief changes with our dedicated webpage of information from our specialists, helping you understand if your clients will be affected.
- We supported you through the stamp duty changes with a comprehensive guide that explained different scenarios your clients could find themselves in.
- We launched Broker Chat for Dedicated Broker Support, the instant messaging service on our website, that's used for pre-lending product and criteria enquiries.
- We made enhancements to TMW Online by streamlining the Decision in Principle (DIP) screen and application process, giving you more information about our lending decision.
Thanks for all your feedback over the past year, we're always listening.