At TMW we're committed to lending responsibly. But recently you've told us that we've fallen short on one of our key promises - a common sense approach to underwriting. We've listened to your feedback and we want to put things right; giving you greater clarity around existing criteria and also letting you know about some changes we're making from Monday 10 December.

With effect from Tuesday 27 November, we'll be extending end dates on our Buy to let and Guarantor product ranges. You can secure any of the current products available via TMW Online or TMW MTE by completing a DIP before 1pm today. Any DIPs must be progressed to full mortgage application by 8pm on 26 November 2012.

We're pleased to announce some exciting improvements to our BTL product range, including new competitively priced products at 60% and 75% LTV, launching on Monday 8 October 2012. Keep reading for full details, to see the new range and to download your copy of the BTL product guide.

With effect from Friday 21 September, we'll be making the following changes to our product ranges: End dates extended on all BTL and Guarantor products, Guarantor tracker rates increased by 0.15% and Ltd Liability Guarantor 2 year tracker at 3.74% (Product code GL7067) will be withdrawn.

With effect from 3 September 2012 we will no longer accept valuation reports that have been instructed independently of TMW and transcribed onto a TMW mortgage valuation report. Instead, we will ask for a valuation fee to be paid with your client's application, which we will use to instruct a valuation for mortgage purposes only, using a firm on our panel.

Buy to Let is becoming even more popular as an investment choice. With more of your clients becoming first time landlords, it's important they are up to date on the latest changes to deposit protection schemes. Rules on tenancy deposits changed in May 2012 and landlords who don't protect their tenants' deposits within 30 days may be liable for a fine of up to 3 times the deposit value – so make sure your clients are protecting themselves and their tenants.

With effect from Wednesday 18 July, we'll be extending end dates on all BTL and Guarantor products and increasing Guarantor tracker rates by 0.10%. Please note no other products will be affected by this change.

We always welcome your feedback, so tell us your views by placing your vote in the 2012 Financial Adviser Service Awards

With effect from Thursday 31 May, we're extending end dates on BTL and Guarantor new business products, and all existing customer product ranges. Maximum loan size per property adjusted to £500,000 on selected Let to Buy, First Time Landlord, Light Refurbishment, and HMO products.

Thank you to everyone who completed our 2012 BTL survey. We are working through every piece of feedback, and we've put together a report which gives you a picture of the Buy to Let market as intermediaries see it.

With effect from 3 May 2012 we'll be launching new 2 year fixed BTL products and improving selected rates by up to 0.25%. Keep reading for more details on these changes and check back tomorrow morning for your copy of the latest BTL product guide.

From 20 April 2012 we'll be launching new ERC free trackers from 3.64% and making numerous rate improvements across the current range. Follow the link below for more detail.

We've had some valuable responses so far in our 2012 Buy to Let survey - is yours among them? If you haven't taken part yet, the survey closes on Friday 13th - so be sure to tell us your views on Buy to Let today.

From 16 March 2012 we'll be launching new BTL products including a BTL Lifetime Variable at 4.99%, and making rate improvements across the current range; with additional cashback options now available on selected products and selected rates reduced by up to 0.60%.