Procuration fees are paid by the 15th of the following month after completion.
e.g. if a case completes any time between the 1st and 31st of August; the procuration fee will be paid by the 15th of September.
For fee queries please call the procuration fee team on 0800 545 3131, option 2.
Alternatively you can email the procuration fee team at firstname.lastname@example.org and you will receive a response within 48 hours.
Please make sure you have the mortgage account number available when emailing us with a fee query. You'll find the 8 digit mortgage account number at the top of the mortgage offer labelled as ‘reference’.
Please be aware that if you receive your fees via the following submission routes, payments will be made to you directly from The Mortgage Works to the bank details provided when you registered.
If the channel you submit business through is not listed below, we will instead pay your fee to the channel selected in the application, who will then forward the payment on to you.
- The Mortgage Alliance (TMA)
- SimplyBiz Mortgages
- Mortgage Promotions Ltd
For all processing and lending criteria queries, please contact The Mortgage Works support team