TMW Online

Why use TMW Online?

Submit your clients’ applications easily using TMW Online*

Spend less time form filling and more time with your clients.


Track your case online without the need to call – our systems are updated every 10 minutes

Simply login and select ‘My cases’ to see your current applications. Follow the steps in our case tracking guide.


Choose when you receive email alerts

Adjust your preferences for each individual case


Upload proofs to TMW Online using our scan and attach facility – you don’t need to email or post supporting documents

Once the application has been submitted, find a list of case requirements on the ‘outstanding case requirements’ section within the case summary screen. Don’t submit proofs we haven’t asked for as this could delay your application.


Download and print case documents online for your compliance records

In the case summary menu, select ‘documents’ to view case documents. The following are automatically attached to the case once they’re generated:

  • KFI
  • DIP Response
  • DIP Certificate
  • DIP Summary
  • Application Summary
  • Valuation Report
  • Mortgage Offer

Save time by quickly creating multiple applications for the same client by cloning existing information

Prepopulate key information by clicking ‘Clone’ when you’re on an existing case. Follow the steps through the case, then press ‘Submit’.

*Subject to eligibility and lending criteria – see our submit a case page for paper exceptions.


Register for TMW Online.

Check out our TMW Online FAQs.