Did you know TMW have a range of guides on our website designed to help you deliver great service and client experience?
Here are our top 5 most popular guides available to download:
1. Buy to Let Affordability guide
We're here to support you and your Buy to Let clients, making sure that together we meet their needs. So, we've created this guide to help you understand and explain our affordability criteria.
Download our Buy to Let Affordability guide
2. Portfolio Landlord guide
Our commitment to supporting you and your portfolio landlord clients is as strong as ever. This guide will help you understand how to key and package a case, and how we will process your application.
3. Portfolio Portal Guidance notes
The TMW Portfolio Portal is our online solution where you can provide us with your client's property portfolio information. In this guide you'll find hints and tips to guide you through the process.
4. Case Tracking guide
Track your case online without the need to call - our systems are updated every 10 minutes. Simply login to TMW Online and select 'My cases' to see your current applications. Follow the steps in our case tracking guide.
5. Let to Buy Processing guide
This guide is for your clients who wish to Let to Buy by remortgaging their current property with TMW and taking a residential purchase with Nationwide, including NFI Online processing steps.