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Latest service levels

Average time from application to offer

House purchase: 13 days

Remortgage: 12 days

Documentation

Processing FMA documents up to received date: 18 September

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Latest news

Confirming our portfolio landlord policy

We're just letting you know that we're updating our systems this weekend to support the Prudential Regulation Authority's (PRA) changes to portfolio landlord underwriting standards that are coming into effect later this week.

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