Equal access for everybody
The Mortgage Works is committed to ensuring that all our products and services are easily and equally accessible to all our online visitors, enabling people with disabilities to conduct business with us without difficulty.
Every care and consideration has been given when building our site so it’s compatible with most screen readers.
If you experience any problems with the accessibility of this website please email us. We're always looking for ways to improve the site.
Assistance with online viewing
Our website is easily adapted for use by partially sighted members. You can change some of the options in your Internet browser and, using the latest version of Netscape or Internet Explorer, you will be able to:
- Alter the size and colour of most text (but not images)
- Change the background colour (black text on a yellow background gives the most contrast)
- Alter the line length, by changing the size and shape of your browser window
- Override the colour schemes of this website and others with your preferred settings
Read further instructions on personalisation on the Microsoft website
Online facilities and literature for blind and partially sighted visitors
We provide all our marketing literature in audio, large print or Braille on request within ten working days. After receiving your request we will respond by e-mail within two working days and inform you of how long it may take to process your request.
Request literature in alternative formats
To order TMW literature in an alternative format, please contact us (see details below).
Alternative ways of doing business
You can contact us during office hours (9am-5pm, Monday-Friday), or e-mail us at any time. We will respond by e-mail within two working days and tell you how long it may take to process your request.
Your feedback is valued
We want to give all our visitors the very best service. If you have an idea to improve our service please don't keep it to yourself, contact us and we will let you know if we can put your idea into action.
The Mortgage Works
Bournemouth, BH2 6EP
Tel: 0800 545 31 31
Fax: 01202 564537
Useful external links
Text help – Browsealoud