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April's Service Levels
We're pleased to report that during April, on average we progressed your cases to offer in under 8 days, and our Sales Support team answered your calls in just over 30 seconds. Follow the link below to see the rest of our service levels.
Changes to our Guarantor and existing Residential customer product ranges
With effect from 25 April 2012, all end dates across our TMW Guarantor ranges will be extended. End dates will also be extended on our existing customer Residential ranges, with selected rates increased. There are no changes to our Buy to Let product ranges.
Watch the debate on Buy to Let regulation
Watch our panel of experts from The Mortgage Works discuss the challenges and opportunities within the BTL market. The Mortgage Works gives his view on regulation, the role of the FSA and the scope of the European Mortgage Directive within the BTL industry.
New and improved BTL products launching tomorrow
With effect from 3 May 2012 we'll be launching new 2 year fixed BTL products and improving selected rates by up to 0.25%. Keep reading for more details on these changes and check back tomorrow morning for your copy of the latest BTL product guide.
Exciting new BTL products launching tomorrow
From 20 April 2012 we'll be launching new ERC free trackers from 3.64% and making numerous rate improvements across the current range. Follow the link below for more detail.
Don't miss your chance to speak up.
We've had some valuable responses so far in our 2012 Buy to Let survey - is yours among them? If you haven't taken part yet, the survey closes on Friday 13th - so be sure to tell us your views on Buy to Let today.
