If you're new to buy to let or already with us, don’t hesitate to contact us. There are dedicated teams ready to help.
Important:
If you're an intermediary, call us on 0345 600 31 31 for pre-applications or 0345 605 40 40 for case updates and changes. Visit the contact us page for more information.
New mortgages: 0345 607 30 21
Monday to Friday, 9am to 5pm.
Existing mortgages: 0345 606 40 60
Monday to Friday, 8am to 6pm.
Saturday, 9am to 2pm.
From abroad: +44 1793 774 239
Monday to Friday, 9am to 5pm.
Visit our manage your mortgage page to explore your mortgage online, make changes or request documents.
If you're acting on behalf of a client, please visit the dedicated intermediaries section of our website.
If you're carrying out conveyancing or probate work on behalf of a customer, please visit our dedicated solicitors page.
If things haven't gone as you expected or you’re unhappy with something we did, you can make a complaint.
Note:
If you're a customer of The Mortgage Works and have your email address registered with us, you'll hear from us with updates and essential information relevant to you as a landlord. We send emails from the following addresses:
We won't contact you for the purposes of marketing new products or services, unless you're opted in for marketing with us or are operating your buy to let properties as a business.
