Mortgage statements
We'll send mortgage statements annually on the month end of the anniversary of the mortgage. For example if your clients received their funds on 15 May, they'll receive their annual statements at the end of May.
Solicitors
For redemption statements, conveyancing and probate work, check our solicitors page.
You'll need to update us with details of a selective licence. You can do this by emailing us with 'selective license HMO' as the subject.
Logging a fraud concern with us
If you're concerned about possible fraud on a mortgage application, you can email us at tellsid@nationwide.co.uk
Complaints
We do everything we can to get it right first time, but sometimes things don’t go as expected. If you feel this has happened to you, let us know using any of the contact details on this page. We’ll work with you to understand the problem and find a way to put things right again.