Broker support
From system support to frequently asked questions, our expert team are ready to help: face-to-face, online and on the phone.
We appreciate your support at the Financial Adviser Service Awards.
We are committed to supporting you. And we are committed to making sure our buy to let service continues to go from strength to strength.
We'll continue to support you with a comprehensive new website. Our BDMs, are on hand to support face to face, on the phone and online and they will help with new and complex cases. And our dedication to championing the private rental sector.
Going green
Our dedicated going green page will support you with helping your client make the right improvements to their home, as well as saving money on energy bills.
Read more about Green Further Advances.
Energy Efficiency Regulations (EPC)
Energy Efficiency Regulations (EPCs) have introduced new minimum standards of energy efficiency for private rented properties.
Money Worries
If your client is experiencing financial difficulties, please ask them to contact our Collections Team on 0800 212 508.
Our Collections department is trained to deal with payment difficulties and have lots of experience in helping customers.
Stamp Duty Land Tax
For the latest information on Stamp Duty Land Tax in England, including rates and additional surcharges
Feedback
Help us get better at helping you.
Feel free to share any suggestions, as well as news of great service you’ve received from our teams.
Get in touch
Our Contact us page has all the information you need if you have a pre or post application query. Also, you can get in touch with your BDM who can provide support, wherever you are in the UK.