Get in touch
Our Contact us page has all the information you need to get in touch if you have a pre or post application query.
Support
We're here to support and guide you face-to-face, online and on the phone.
Find your BDM
Our expert BDMs are always on hand to support you and your clients when you need it.
Upcoming events
Find out about all of the industry events we'll be attending over the next few months.Latest events
The role of intermediaries has never been more important
Your deep understanding of clients’ needs, combined with expert knowledge of products and lending criteria, ensures borrowers receive tailored advice and access to the most suitable solutions.
We recognise intermediaries are trusted partners, guiding their clients through complex decisions with clarity and confidence and that we have an important role to play in supporting intermediaries give the best possible advice and guidance.
Hear Ian Andrew, our Intermediary Relationships Director highlight these important points.
Additional information
Procuration fees
For information on procuration fees and payment dates for new lending and switchers.
Bank of England Base Rate
For the latest information on changes to the Bank of England Base rate.
Supporting your clients
We want your clients to be able to access our products and services without barriers. Find out more about the range of support available.
Preventing mortgage fraud
Information on how to spot mortgage fraud, including who to look out for and the documents to be aware of. And how you can help protect against mortgage fraud.
Feedback
Help us get better at helping you. Feel free to share any suggestions, as well as news of great service you’ve received from our teams.