From system support to frequently asked questions, our expert team are ready to help: face-to-face, online and on the phone.

Get help with your client's mortgage

We’re committed to supporting our mortgage members who’ve been financially affected by coronavirus.

Our TMW customer website contains the full information on how your client can get help with their mortgage.

TMW customer website

Going green

Our dedicated going green page will support you with helping your client make the right improvements to their home, as well as saving money on energy bills.

Read more about Green Further Advances.

Going green

Energy Efficiency Regulations (EPC)

Energy Efficiency Regulations (EPCs) have introduced new minimum standards of energy efficiency for private rented properties.

Our EPC approach

Stamp Duty Land Tax – what you need to know

For the latest information on Stamp Duty Land Tax in England, including rates and additional surcharges

Read more

Frequently asked questions (FAQs)

Check out our FAQs before you get in touch as there’s a chance we’ve already helped someone else with the same query.



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Get in touch

Our Contact us page has all the information you need if you have a pre or post application query. Also, you can get in touch with your BDM who can provide support, wherever you are in the UK.