Dedicated support for you

Our dedicated New Build team works with valuers and underwriters to help your application run smoothly. They understand how busy year-end and half year can be for builders and are here to support you during these periods.

Before you apply

If you need help with a New Build application, contact our dedicated New Build support team. They can help with pre and post application queries about:

  • New Build lending criteria
  • New or urgent cases
  • Property eligibility, including whether we can lend on a specific site.

Email NewBuild@nationwide.co.uk or call 0345 607 22 45.

The team is available from 9.30am to 5pm Mondays and 9am to 5pm Tuesday to Friday, except bank holidays.

After submitting your application

We'll continue to support you and your clients throughout the application. Your application will be ringfenced from when we receive the valuation through to when we issue the offer.