Dedicated support for you
Here at The Mortgage Works, we have dedicated teams ready and waiting to support you and answer your queries. Getting your client a mortgage quickly and easily is important to us.
Before you apply
If you need help with a New Build application, talk to our dedicated New Build support team. They’re on hand to answer your pre and post application queries about:
- New Build lending criteria
- New or urgent cases
- Sites nearing exposure limits
The team works closely with valuers and underwriters to ensure your application runs smoothly. They also understand how busy builders' year end and half year is, so the team are here to support you at this time.
The team is available from 9.30am to 5pm Mondays and 9am to 5pm Tuesday to Friday (except bank holidays).
Contact them by emailing Intermediary.RelationshipsNewbuild@nationwide.co.uk or calling 0345 607 22 45.
After submitting your application
We know time is important on a New Build application, so to help support you and your clients we'll ring fence your application from when a valuation is received, right up to the offer being issued.