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We're closing early today for training

Our Dedicated Broker Support phone lines and Broker Chat will be unavailable from 4pm today, Tuesday 21 January. You'll be able to contact us again from 9am tomorrow.

Please read our A-Z criteria to help answer your question.

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Changes to our New Business product range

On Wednesday 15 January 2020, we made changes to our New Business product range.

See our New Business product guide for more details

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Placing business

Getting started

How to submit a case

Find out how to submit cases including paper exceptions.

How to submit a case

Creating and submitting cases

TMW Online

With TMW Online you can wave goodbye to paper forms, proof of identity documents, paper direct debits and rushing to catch the last post. You can do it all online and make massive time savings.

TMW Online

Case tracking

Track your case

Once you've submitted your case, you can keep up to date easily and quickly using our case tracking facilities.

Track your case

Switching

Online Mortgage Switcher

Find out how to switch your clients mortgage deal online and view the eligibility criteria.

Online Mortgage Switcher