Cookie Policy - This site uses cookies and by using this site you are consenting to this. Find out why we use cookies and how to manage your settings.

More about cookies

Accept and close

Important - changes to our services

Due to the government’s guidelines, Dedicated Broker Support phone lines aren't available until further notice. Use Broker Chat from 9am to 5pm for your pre-application queries.

Additionally, the Case Updates team are only dealing with completion queries and have reduced opening hours from 9am-12noon.

You can check our lending criteria here, case updates here or service updates here.

Procuration fees will be paid as normal via your nominated Corporate Account.

Thank you for helping us during this challenging period.

Find out more

Accept and close

End date extensions

On Thursday 2 April, we extended the end dates across all Existing Customer Switcher products.

See our Existing Customer Switcher guide for more information

Accept and close

Placing business

Getting started

How to submit a case

Find out how to submit cases including paper exceptions.

How to submit a case

Creating and submitting cases

TMW Online

With TMW Online you can wave goodbye to paper forms, proof of identity documents, paper direct debits and rushing to catch the last post. You can do it all online and make massive time savings.

TMW Online

Case tracking

Track your case

Once you've submitted your case, you can keep up to date easily and quickly using our case tracking facilities.

Track your case

Switching

Online Mortgage Switcher

Find out how to switch your clients mortgage deal online and view the eligibility criteria.

Online Mortgage Switcher